The Investing Experience
Buying precious metals from Monex is quick, easy and secure. Upon deciding on which products to invest in and how much to purchase, simply call your Account Representative to initiate the ordering process. The details of your purchase, including quantity and price point, will then be confirmed on a recorded line with your acknowledgment. Written confirmation of your order will be mailed to you by the next business day.
Payment for your precious metals must be initiated on the day of purchase by bank wire, personal check or cashier check. Bank wires are considered "good funds,” while all other forms of payment will require a hold funds period, after which the order will be processed, packaged and delivered. You may choose either personal delivery, or if purchasing in an Atlas account, delivery to a bank or depository for storage. If your purchase is through a company or trust, or delivery is to a third party, you are required to provide executed legal documents authorizing you to make such purchase.
When your purchase is made for delivery to a bank or depository, the custodian will send you a Commodity Transfer Notice indicating their receipt of the metal that they are holding on your behalf.
Shipping Your Metals
Personal delivery is made by UPS or the U.S. Postal Service's Registered and Insured Mail by request. Upon completion of your transaction and following any applicable hold-funds period, your order will be processed, packaged and sent to the delivery service. An e-mail delivery notification is sent once tracking information is received from the delivery service.
In consideration of weight and value limitations, your order may be shipped to you in more than one package and arrive on different days. As such, you will be able to follow all shipments via the provided tracking information. Please ensure your availability to take delivery on the estimated delivery date.